The team is equipped to handle a wide range of inquiries, including platform setup, deposits and withdrawals, and technical issues, ensuring a smooth trading experience. You can contact them through various channels at any time.
Contact Options
- Live Chat
Connect instantly with skilled support agents for quick answers and issue resolution. Available 24/7 in multiple languages. - Email Support
Send your inquiries to [email protected] for detailed responses, typically within 24 hours. Ideal for those who prefer written communication. - Phone Support
Call +357 25008105 for urgent matters or complex issues. Phone support is available 24/7. - Submit a Ticket
Registered users can log in to their Personal Area, visit the Support Hub, and submit a ticket. Responses are provided within 24 hours.
Global Offices
Exness operates offices worldwide to better serve its clients. These locations include:
- Cyprus: 1, Siafi Street, Porto Bello, Office 401, Limassol
- United Kingdom: 107 Cheapside, London
- Seychelles: 9A CT House, 2nd Floor, Providence, Mahe
- South Africa: Offices 307&308, Third Floor, North Wing, Granger Bay Court, V&A Waterfront, Cape Town
- Curacao: Emancipatie Boulevard Dominico F. “Don” Martina 31, Willemstad
- British Virgin Islands: Trinity Chambers, P.O. Box 4301, Road Town, Tortola
- Kenya: Courtyard, 2nd Floor, General Mathenge Road, Westlands, Nairobi
These offices enable Exness to deliver region-specific support and services globally.
Exness Help Center
For self-help, the Exness Help Center is accessible via the app and provides detailed resources on trading. It includes articles on platform usage, account management, and trading strategies. The content is structured to promote independent problem-solving and is regularly updated with the latest information, boosting confidence and accessibility for traders.
Whether you need immediate assistance or prefer researching solutions yourself, the Help Center and support team are there to ensure a hassle-free experience. Feel free to reach out with any trading-related questions—support is available 24/7.